Dental Intelligence
Dental Intelligence helps dental teams manage their work and provides insight into how dental practices can grow faster.
Client Opportunity
The Bowdoin Group was thrilled to continue their partnership with Providence Strategic Growth in supporting their portfolio company Dental Intelligence. PSG and Dental Intelligence are pursuing aggressive market expansion providing an excellent opportunity for a leader to grow an expanding customer success organization.
The perfect candidate:
- An experienced customer success leader with strong experience delivering a one-to-many offering to small and medium-sized businesses
- Ability to critically evaluate the current customer success practices within the business, improve tools for customer training, and decrease overall onboarding time
The TBG Process
- The Bowdoin Team identified a pipeline of customer success leaders with experience serving small and medium-sized businesses
- We targeted both been-there-done that customer service leaders as well as up-and-coming candidates
- We identified a slate of 7 diverse candidates from within healthcare and tangential industries
Services
Executive Search
Markets
Digital Health
Placements
Chief Customer Officer
Employee Count
100-500
Funding Rounds
PSG Backed
Client Result
The Bowdoin Team delivered a diverse slate of 7 candidates that interviewed for the role. The Dental Intelligence and Providence Strategic growth were appreciative of our partnership and ability to run a thorough search process. Our placed candidate was delighted to join a business with an established name in the dental software space as their new Chief Customer Officer.