Posted by Lauren Lessard on February 15th, 2018
WALTHAM, Mass., February 15, 2018 – The Bowdoin Group, an executive search firm with expertise in leadership search and strategic build-outs for innovative companies, has announced today that it has earned Inavero’s Best of Staffing® Client and Talent Awards for providing superior service. Inavero, a leading provider of Net Promoter® based satisfaction surveys, uses the Net Promoter Survey to measure customer satisfaction on a scale of -100 to +100. The Bowdoin Group received a score of +77, nearly thirteen times higher than the industry’s average of only +6.
Furthermore, The Bowdoin Group received Inavero’s Client Diamond Award, an honor given to companies that earned top notch customer satisfaction results at least five years in a row. Of all award winners, only 33% earned a Diamond Award distinction.
“We are incredibly honored to be recognized for the fifth consecutive year. The feedback we receive from our clients and candidates is indispensable in empowering the innovation economy to expect more from an executive search partner,” said The Bowdoin Group’s Founder and CEO, David Melville. “We are truly invested in the success of our clients, and we find that our commitment to service that exceeds expectations, depth of experience, industry expertise, and flexible, fast-moving team is behind our continued growth.”
“With a tight labor market and growing economy, finding the right [executive search] partners is critical to success,” said Inavero’s CEO, Eric Gregg. “[The] winners provide consistently remarkable service to their clients and job candidates, and I couldn’t be more proud to feature them.”
About The Bowdoin Group
Founded in 1994, The Bowdoin Group is an award-winning executive search firm that specializes in leadership and strategic roles for a wide range of companies, from small firms building out their executive team to large firms sourcing talent for rapid market expansion. With deep expertise in BioPharma, Digital Health, FinTech and Financial Services, and Software, The Bowdoin Group is a leader in the Greater Boston area with depth of experience in sourcing talent and servicing companies globally. The company’s service reputation earned it a ranking in the top 2% of the recruiting industry for client satisfaction. Bowdoin is active in supporting Boston’s entrepreneurial ecosystem as well as several non-profit causes.
The Inavero team administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, Inavero is proud to serve as the American Staffing Association’s exclusive service quality partner.
About Best of Staffing
Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.
Marketing and Communications Associate