ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning firms are 3.3 times more likely to be completely satisfied and candidates who have been placed by winning firms are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning firms. The Bowdoin Group received a Net Promoter® Score of 95% from candidates, almost 4 times the industry’s 2018 average of 24%, and an NPS® Score from clients of more than 32 times the industry’s average of -2% in 2019.
This is the second year in a row that The Bowdoin Group is receiving both ClearlyRated’s Best of Staffing Client and Talent Diamond Awards concurrently, and the seventh straight year winning ClearlyRated’s Best of Staffing Award. With fewer than 2% of all executive search and recruiting firms in the U.S. and Canada earning the Best of Staffing Award, the firm continues to provide world-class services to both clients and candidates.
“Every year, we are honored and humbled to be recognized for our commitment to delivering excellence to each client and candidate. We are grateful for all the feedback we receive, and it continues to push us to deliver top-notch results,” said Dave Melville, CEO & Founder of The Bowdoin Group. “We pride ourselves on being both partners and advisors to our clients and candidates, preparing them to navigate increasingly complex searches. We are fueled by an exceptional team that delivers award-winning results year after year.”
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be prouder to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
About The Bowdoin Group
Founded in 1994, The Bowdoin Group is an award-winning executive search firm that specializes in leadership and strategic roles, recruitment process outsourcing (RPO) services, and major hiring projects for a wide range of companies, from small firms building out their executive team to larger firms sourcing talent for rapid market expansion. With deep expertise in BioPharma, Digital Health, FinTech and Financial Services, and Software and Technology, Bowdoin is a national leader with the ability to source talent and service companies globally. The company’s service reputation has earned it a ranking in the top 2% of the recruiting industry for client satisfaction year after year. The Bowdoin Group is also active in supporting the local entrepreneurial ecosystem as well as several non-profit causes, including Life Science Cares, NEVCA, Hack.Diversity, and FinTech Sandbox. Visit us at https://www.bowdoingroup.com and connect with us on LinkedIn, Twitter, and Facebook.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.
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